If you’re like most cemetery directors, you live in a world of constant frustration.
Even though there’s loads of useful information within your HMIS or other cemetery management system, it’s sometimes nearly impossible to pull it out in a way that lets you quickly and effectively serve client families or make timely business decisions.
The costs associated with maintaining reports and training staff in the complexities of using your business software are significant and not adding value. And using manual procedures to manage resources such as daily services and work orders is both time-consuming and inefficient. You need Insight.
The Axiom CMS Executive Dashboard provides an open window into your operation without fighting the complexities of reviewing reams of raw data. It gives you interactive dashboard tools in real time that unlock the critical management information that you have been looking for, which puts you in the driver’s seat for making better management decisions.
Nothing succeeds like access.
With Axiom Executive Dashboard, vital business data
is instantly available anytime, anywhere.
Axiom Executive Dashboard Offers a Host of Features That Make Everyone’s Life Easier
Sales Force Automation
- Account and contact management
- Opportunity and lead management
- Calendar and activity management
- Sales forecasting and reporting
- Quote and territory management
- Process and workflow automation
- Escalations and auto notifications
- Campaign management and reporting
- Outbound call and email marketing
- Lead and list management
- Customer segmentation capabilities
- Detailed campaign analysis
- eMarketing automation tool (optional)
Customer Care Automation
- Incident management
- Work order tracking
- Knowledge base
- Workflow automation
- Customer communication management
- Customer self-service web portal
- Microsoft Outlook integration
- Web and mobile access
- Offline synchronization
- Computer telephony integration (CTI)
- Configurable / customizable
Axiom Executive Dashboard allows you to:
- Provide more effective and efficient family service by having the full history of a client (purchase history, payment history, service history and property owned) at your fingertips when talking to them.
Mobilize your sales force - Sage CRM lets your sales people view all of the information described above from anywhere – the client family’s home, on the road, or out in the cemetery grounds.
Gain valuable new insights into customer trends - The more information you can access, the more quickly you’ll be able to make strategic business decisions. Axiom Executive Dashboard also makes it easier to leverage existing family contacts to drive pre-need sales.
Shorten the training time for new employees - Empowering employees and making them productive more quickly. This lowers the up-front expense and produces a faster employee return-on-investment.
Ensure a higher level of accuracy and efficiency - Enter the data once in either system and it updates across both. This allows you to seamlessly provide client families with the most up-to-date information. What could be more simple?
Axiom has been bringing clarity, simplicity, and insight to cemetery operations for 20 years. Call us toll-free at (866) 588-2842 or email Axiom@AxiomBusinessSystems.com to find out how much better things can be when you see your path clearly.