John has over 35 years' experience with CRM, Accounting and ERP solutions, over a wide diversity of industry segments. For the last 20 years, John has directed his passion to providing a one-stop-shop-solution for cemeteries and funeral homes to manage all of their business requirements. John is a respected leader in the Death Care profession both in Australia and the USA, and has consulted on complex business systems implementations and process transformation to more than 50 cemeteries during that time frame.
Founder and Director
Anne is one of the founding members of Axiom, having launched the company with John in 1983.
Axiom’s core values have been carefully established over more than three decades, and reflect a desire to be of service, and to build meaningful relationships with its community and clients. Anne believes that there is truly a meeting of the hearts and minds when partnerships are established where there is a match in purpose and business ethics for both organizations.
Anne ‘s experience of cemetery best practice and local rituals now covers several continents, Australia, South Africa, Europe and North America. She has served as President of the Partners to the New York Cemetery Association, and is a regular writer for industry journals.
After working closely with Axiom Business Systems for over 15 years as a trusted business advisor, John joined the team as Chief Financial Officer in April 2018. He is a qualified accountant, holds a master’s degree in business administration and is an experienced Company Director.
John has extensive experience in assisting SMEs to define their strategic directions and develop and implement growth strategies. Throughout his professional career, John has been actively involved in strengthening policies and processes with a particular focus on governance, strategy, operations and risk management. John is part of Axiom’s senior management team and has responsibility for driving operational improvements, including a significant focus on customer relationships and quality assurance.
Clare has been working with Axiom since 2001. Her passion for Business and Finance led her to complete her degree majoring in Accounting and Business Law in her tertiary studies. She has honed those skills in her senior role at Axiom in financial management of Axiom and implementing several cemetery management and accounting solutions in the USA and Australia, specifically in Boston, New York and Cincinnati in the past 7 years. In this role, Clare has provided an effective and amiable client interface for all implementation projects. This includes auditing consultant work deliverables, project status and customer satisfaction to ensure quality conformance to the defined project objectives. Clare is an outstanding educator, and has successfully educated multiple cemetery staff teams in the usage of their new systems, with a quantified knowledge uptake of over 85%.
Regional Manager - Asia and Greater China
Wilson Tong was appointed to this senior role on March 1st, 2019. Wilson will lead and direct Axiom’s expansion into the Chinese / Asian market, with his strengths in global networking. Wilson is a market focused and articulate consultant with a reputable position in the resource integration of the death-care industry around the world. He is adept at identifying the needs of individuals and employing a friendly approach in looking after the interests of various parties; this allows him to achieve a harmonious win-win situation in the majority of his projects and endeavors. He is a well rounded professional with excellent experience in social networking and bridging the cultural divides that are encountered every day in this global world.
Axiom has been bringing clarity, simplicity, and insight to cemetery operations for 20 years. Call us toll-free at (866) 588-2842 or email Axiom@AxiomBusinessSystems.com to find out how much better things can be when you see your path clearly.