The Axiom Cemetery Management Suite provides a single point of entry system that brings together many separate, but unified modules.
The Axiom Cemetery Records module can be seen as the central hub from which cemetery specific functions can be managed, and because it is integrated directly with Axiom’s sales, operational, public access, mapping and accounting tools, Axiom Cemetery Management Suite has the simplicity and depth of function to allow easy monitoring of all cemetery operations.
The location function facilitates management of each inventory location within the cemetery. It tracks annual care contracts, perpetual care contracts, sales contracts and ownership of the location. It will also track the usage of this location for all services, memorials, and work orders. Finally, it will show this location on the GPS enabled map of the cemetery.
The service function facilitates management of all steps in the provision of various types of services. Distinct services are provided for cremations, burials, interment of cremated remains, entombments, as well as the removal of the remains interred with any of the interment type services. It allows for logging and tracking of documents, customer meetings and communications related to this particular service. Distinct workflow is provided for each service type to plan and manage the delivery steps of that particular service to the public.
The service resource booking function facilitates management of all resources used in the provision of a service. This provides an overall shared calendar function for all managed resources in the cemetery.
The memorial function facilitates management of the steps in memorial ordering, installation and maintenance. It allows for logging and tracking of documents, customer meetings and communications, as well as management of the permit process, if applicable. Workflow is provided to plan and manage the steps related to the provision of the memorial through all stages to completion.
The annual care contract function facilitates the management of the annual care arrangements for a location(s). It allows for tracking of all items purchased on the annual care contract, together with the complete payment history over the life of the contract. Annual renewal of the contract is also managed, together with invoicing of the same. It also logs and tracks documents, customer meetings and communications regarding the annual care contract. Workflow is provided to manage the annual care contract.
The perpetual care contract function facilitates the management of the sale of perpetual care arrangements for a location(s). It allows for tracking of all items purchased on the perpetual care contract, together with the complete payment history over the life of the contract. It also logs and tracks documents, customer meetings and communications regarding the perpetual care contract. Workflow is provided to manage the annual care contract.
The quotation process facilitates the initial steps of the sales process, by providing an optional quotation for the sale of particular goods and / or services. This process will track all items under consideration. It also logs and tracks documents, customer meetings and communications regarding the quotation. At the press of a button, quotes can be converted into a sales contract.
The work order function facilitates the management of cemetery maintenance. It will log and track customer complaints or requests for maintenance functions. It also provides the ability to manage cemetery resources and plan work for cemetery maintenance staff. It also logs and tracks documents, customer meetings and communications regarding the work. Workflow is provided to plan and manage the steps of the work order through all stages to completion and manage the flow of work through all stages to completion.
Axiom has been bringing clarity, simplicity, and insight to cemetery operations for 20 years. Call us toll-free at (866) 588-2842 or email Axiom@AxiomBusinessSystems.com to find out how much better things can be when you see your path clearly.